Reviews
What our customers are saying
- My family and I highly recommend Iles & Vincent, their recent handling of my late father’s arrangements genuinely could not have been better.
Following a disappointing meeting with another company, the Iles & Vincent team was recommended to us by a friend. From the word go, Anna and Beverley showed a level of care and experience that put us at ease and took a huge amount of the worry away about the whole process. They had the right knowledge to guide us through the logistics and arrangements whilst also showing genuine empathy and understanding of our loss. At the funeral itself they were a calm and reassuring presence taking care of the process and allowing us to grieve, dealing with late-arriving guests in their stride. The care down to the smallest detail was exceptional.
Dad got the send of that the whole family wanted, our sincere thanks are with Iles & Vincent and we cannot recommend them highly enough.Sam Courtney9/21/2019Highly recommended. Anna, Bev and the whole team at Iles and Vincent looked after my mother in law beautifully. The way they looked after my father in law and the family as a whole was second to none. Anna was understanding, caring and very patient with the decisions that needed to be made and being able to come and visit in the beautiful and tranquil chapel of rest was an added bonus for all of us. I would highly recommend Iles and Vincent to anyone who is unfortunately in need of this service.CathW-229/18/2019 - At short notice, Iles & Vincent undertook my father’s funeral. I found them to be kind, empathetic and endlessly patient – but also thoroughly professional and efficient. This company offers a genuinely “bespoke” service, yet their charges are very reasonable. A family firm with good experience and a thorough knowledge of their business, I would highly recommend their services. We are very grateful to have chosen them.Nick Pendle5/13/2018Bev and Anna are just beautiful people who really look after their customers, we’ve had more contact with Bev who has become a wonderful friend and always so thoughtful and caring.
Nothing is ever too much.
Thankyou girls xAlison Nix6/21/2021We have used Iles and Vincent 3 times over the last 2 years firstly with my mil,then again in October and November 2019 when I lost both my parents within 5 weeks of each other. Bev answered my call straight away and was reassuring that she had everything in place,she was amazing and I didn’t have to worry about anything. I went to visit all parents in the chapel of rest and to be fair they looked like they were asleep as I was at all their deaths I was worried with what I would see. Everything was highly professional and Bev and her staff went above and beyond and wouldn’t recommend them high enough
Thankyou Iles and Vincent ❤Pauline Sloper4/24/2020 - Absolutely amazing support and advice , nothing too much trouble , on hand for questions, very professional , very highly recommend!
Very special thanks to Bev xLynsey Harris11/05/2019My family and I highly recommend Iles & Vincent, their handling of my late father’s arrangements genuinely could not have been better.
Following a disappointing meeting with another company, the Iles & Vincent team was recommended to us by a friend. From the word go, Anna and Beverley showed a level of care and experience that put us at ease and took a huge amount of the worry away about the whole process. They had the right knowledge to guide us through the logistics and arrangements whilst also showing genuine empathy and understanding of our loss. At the funeral itself they were a calm and reassuring presence taking care of the process and allowing us to grieve, dealing with late-arriving guests in their stride. The care down to the smallest detail was exceptional.
My father got the send off that the whole family wanted, our sincere thanks are with Iles & Vincent – we cannot recommend them highly enough.Sam Courtney4/25/2020A huge thank you to Bev and the team for looking after mum and dad’s funerals, you have made a difficult time easier to cope with, your care and compassion along with a laugh or two gave us all the reassurance to know they were in caring hands. Nothing was too much trouble for you and I would recommend you to anyone.
Once again thank you from all the family xJayne Even6/25/2023 - I would highly recommend Iles and Vincent. Anna was amazing, supportive and professional throughout, every detail of my partners funeral was taken care of nothing was too much trouble. Anna went above and beyond to make it perfect for us. The compassion and dedication shone through. I will never be able to thank Anna enough. Truly fantastic people I know I would not have had the same experience anywhere else. LisaDawn Ball11/07/2017Whilst it’s always a difficult thing to do, making arrangements with Anna and Beverley was relaxed and straightforward. They are the most sensitive and caring ladies; offering advice, making suggestions and taking care of of all aspects with understanding. You can rely upon and trust Anna and Beverley with complete confidenceLorna Ashley3/13/2019It was my first time arranging a funeral and can I just say Anna looked after me and my family so well and with the most loving heart. She honestly when above and beyond for my daughter, can’t thank her enough and the customer service was incredible. I highly recommend lles & Vincent’sDanakelly Taylor1/21/2022
- I Would like to thank you all for all the help and assistance you have given my family with the arrangements for the service of their Dad – Arthur John Harris Thank you all so muchJanette Harris11/05/2019Iles & Vincent were recommended to me by a friend, for which I was truly grateful. They were thoroughly professional, kind, patient and always available to speak to. This was the first time I’d arranged a funeral and was helped every step of the way. Everything was done with great sensitivity and respect and I recommend them most highly.Isabel Bekircan5/17/2018Exceptional Service I cannot thank Bev, Anna and staff for all their help and compassion when my husband died at home. From that first difficult phone call right through to being dropped off at the wake venue They were so kind, compassionate, very professional and helpful; nothing was too much trouble at any time day or night. Bev took me through each step of the way, explaining where I needed to go and what was needed. She took care of everything flowers, order of service booklets cars required etc. I cannot thank her enough for making this sad and difficult time go so smoothly without any stress. So thank you all at Iles & Vincent for an excellent service.SMH117/04/2022
- I can’t thank the team at Iles and Vincent enough for their first class treatment and compassion in their handling of my Dad’s funeral. They made every step of the way easier and even followed up with their kindness afterwards. Thank you.Andy Reed2/11/2023Most helpful, caring funeral directors in Warminster My first contact with the lovely Anna an and Bev from Iles and Vincent was couple of years ago when I made an enquiry regarding my fathers headstone that needed some repairs and writing added on for my Nan. I had previously contacted another directors in town and not heard back from them…..however Anna couldn’t of been more helpful….by that same afternoon I had had a call from the stonemasons and the process began. Unfortunately last year my mother passed away, the next day I contacted Anna and Bev and knew my Mum and my family were in safe hands. Absolutely nothing was to much trouble and it didnt matter what time day or night I needed something or had a concern Anna was on the end of the phone. The care, respect, understanding and professionalism from these two lovely ladies at such a difficult time is second to none. You’re loved ones, are without a doubt, in the safest loving hands possible.KatieL-25510/04/2019Thank you for everything. I hadn’t really a clue what to do when a very close relative died. Fortunately that didn’t matter. Someone recommended Iles and Vincent and I basically left it to them. They were always ready with advice and it was always given in a very caring way. I would definitely recommend them.Neil Clough12/22/2021
- Thank you so much On the passing of my uncle and dad, I contacted Iles and Vincent. The first thing I can say it was like calling a family member, they showed empathy and compassion. We will take care of your every need they said, this put my mind at rest. On meeting Bev she was professional and very warming, she made it about us on this very sad occasion. Nothing was to much trouble and she made my mum realise as hard as this would be this company were there for us! The chapel of rest is a beautiful place and it was a pleasure sitting with my dad in a room that felt like home! With 2 very close funerals both different, but both made to feel equally special.
It’s not often you come across people that make you feel how Iles and Vincent make you feel even in such sad times, they bring some brightness.
Thank you so much for looking after my Dad and Uncle, they couldn’t have been in a better place to rest.Jason Curtis10/20/2020Excellent service – highly recommended Bev of Iles and Vincent organised our mother’s funeral in August 2022 and the professional service Bev delivered was outstanding. Nothing was too much trouble for Bev and her attention to detail was faultless. I would not hesitate to recommend Iles and Vincent funeral directors. Thanks, Bev.Andrew Barton8/30/2022Exceptional Funeral Services. As a family we have nothing but praise and gratitude for Anna and Bev at Iles & Vincent.Arranging our Fathers funeral service, Anna was so very kind and understanding. She took us through each step with gentleness and thoughtfulness. Having her alongside us made the whole situation easier to deal with as we knew we could always go to her with any questions or concerns.Anna and Bev both put their personal touch into everything they do when dealing with people at difficult times which makes them exceptional with what they are doing. They encompass professionalism with kindness and understanding. We think they are a great asset to Warminster.CarolG-21010/22/2019 - I cannot recommend them highly enough; they are warm, friendly and understanding. I can’t thank them enough for being here over these last 6 months xxxJan Pike4/15/2019Professional and Highly Recommended My Brother’s funeral was outstanding. A Funeral Plan was put in place about 4 years ago because my brother was having seizures. Anna was very good at time, we made all the plans and put everything in place just incase something happened whilst I was on holiday. 4 years later and many seizures after, it did happen, and unfortunately I was away. But I didn’t need to fly back it was all taken care of. Anna and I had a brief chat, put things in motion and then when I came back Anna and myself sat down and everything was sorted. I couldn’t wish for better funeral directors in Warminster it was a honour to work with Anna throughout Danny’s Funeral. The service we were given was bespoke and caring and the finishing touches that Anna suggested made a very difficult day much easier. Thank you to the whole team for your care, support and understanding.Martin Edwards12/23/2021Thank you so much – much appreciated! From all the family, a huge thank you for all you have done for all of us. You respectfully took all of our family traditions and thoughts and did us proud. Your time, care and attention meant so much to all the family and the extra effort you put in was amazing. We would highly recommend you and your team of gentlemen to any family looking for a well organised send off for their loved one. Thank you from the bottom of our hearts.Rueben Cooper10/09/2020
- Compassionate and efficient service Iles and Vincent were recommended to our family from the care home where our 99 year old Mum had been resident for several years. The service, efficiency and compassion we experienced was outstanding from the initial telephone arrangements through to the Order of Service they designed which was so fitting for our Mum as it had been put together with such care and thought. The attention to detail such as the beautiful photograph and candles at the crematorium and the framed photos they gave to us afterwards meant so much to us. We had the added stress of the funeral being in Covid restrictions and Bev even arranged permitted refreshments at a local pub afterwards. Thank you for arranging everything so stress free at a very sad time for our family.Beverley King1/14/2021The level of care and service from Bev and her team throughout the entire process and beyond was absolutely fantastic. Last year I lost my Dad and was concerned of not getting him a funeral he deserved Bev helped me through all of the details and was extremely thorough ensuring everything went perfectly to plan.
I would very highly recommend Iles & Vincent to anyone who has lost a loved one and wants a professional and personal funeral company.Alexander Mitchell5/21/2019Iles and Vincent was chosen to arrange my late husband’s service based on a trusted recommendation. Almost immediately, the family realised that the correct choice was made.
Anna understood the amount of time and gentle guidance that was required to ensure that his wishes were met and that my children and I would feel at ease during this difficult time of saying goodbye. Her calming presence, exemplary customer service, and focus provided us with great comfort.
I would highly recommend Iles and Vincent as a compassionate and thorough provider of funeral services.Ann Wilde and family9/11/2023 - Caring and professional Bev and Anna arranged my mothers cremation with care , professionalism and compassion . Nothing was too much trouble . I highly recommend them .Gary Rattray6/24/2022I am enormously grateful for the compassion and kindness shown by Anna during what was a very difficult time. I felt reassured that all our wishes would be carried out and Anna was always available to help and advise. Thank you so very much to Anna and all the team at Iles and Vincent for your care and respect.C Thomas12/22/2021
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